All drivers must be aged between 23 and 65 years of age with 2 years full driving experience. (Depending upon the vehicle grouping) Mpv’s, Executive & Prestige vehicles are a minimum of 30 years of age and up to 65 years of age with a minimum of 5 years driving experience.
All drivers must have held a full UK, European, or International Driving Licence for at least 2 years.
There should be no more than 5 valid points on your Driving Licence, whilst we are able to hire to customers with some Driving Licence endorsements on their Licence; there are certain endorsements, which due to insurance restrictions will restrict our ability to supply a vehicle and this will result in your excess and deposit being increased.
We can supply to customers who have up to 3 penalty points for speeding and we can also accommodate some road traffic offences.
JP Vehicle Rentals will do everything possible to supply a vehicle requested by the customer on every occasion, however vehicles are categorised by groups and if the exact vehicle is not available we supply similar alternative vehicle within the same group, or upgrade you for no extra charge.
JP Vehicle Rentals will try and contact any customer at the earliest possible chance to notify of this.
JP Vehicle Rentals have the right to recover all costs from the method of payment you used when collecting the vehicle if we incur penalties for parking illegally, speeding, congestion zone charges etc, and there will also be an administration fee applicable on all occasions.
There is an excess on all vehicles supplied by JP Vehicle Rentals , this is to cover the cost of any damage, loss of use, or theft of the vehicle during the rental period.
A reduction on the excess may be possible at the discretion of JP Vehicle Rentals and our insurers at an additional cost. Excess waivers are only available at the commencement of the hire and not after the start.
In event of any of the above the full excess will be taken, and then after repairs etc have been valued the difference will be refunded if at all there is any difference.
All personal items that are in the rental vehicle are at your own risk, as JP Vehicle Rentals will not accept any liability for these as JP Vehicle Rentals does not cover loss or damage to possessions.
We strongly recommend that you take out separate insurance cover to cater for this eventuality.
Remember never leave valuables on show when leaving the car hire unattended.
Yes, always a deposit on retail and therefore JP Vehicle Rentals will ask you to pay a refundable deposit to cover any supplementary charges you may incur as part of your rental, e.g. damage, penalties, fuel etc.
Unfortunately JP Vehicle Rentals cannot guarantee the make and model of your vehicle. However an alternative vehicle will be provided that is in the same category that you originally booked.
If at any stage JP Vehicle Rentals cannot provide an alternative vehicle in the same category then we reserve the right to upgrade you to the next available standard car category and our reservations team will inform you immediately.
All drivers must show their Current valid Driving Licence for inspection at time of vehicle collection.
We may also be able to check your details with the DVLA direct if you have lost or misplaced your Driving Licence an additional charge of £5.00 will apply for this.
Plastic Card Licence – must be produced. Driver’s details of all Endorsements / Points =Since the 8th June 2015, in the form, of a DVLA Check Code (which replaces the paper paper part that was abolished on the 8th June 2015).
We must also see TWO other forms of identification these can be any of the below:
Household Utility Bill (Address to match Driving Licence address)
Credit Card Statement (Address to match Driving Licence)
If the address displayed on your Drivers Licence is not that of your residential address you should be advised to update your details with the DVLA.
It is possible to change or modify your reservation at any time subject to availability. We would appreciate it if you could contact our reservation staff on 0345 208 4444 email@example.com at the earliest possible time, and we will advise if there is a cancellation or amendment fee that will apply.